Privacy Policy

Privacy Policy

Privacy Policy for www.htlmart.com

Effective Date: 10 October 2024

Welcome to HtlMart, a B2B e-commerce platform. This website (www.htlmart.com) is operated by HiTech Lab Solutions. Throughout the site(www.htlmart.com), the terms “we”, “us,” and “our” refer to HiTech Lab Solutions. By accessing or using our website (www.htlmart.com), you agree to comply with and be bound by these Terms of Use. Please read them carefully. If you do not agree to these terms, you should not use the platform.

  1. Information We Collect

When you use our platform, we may collect the following types of information:

  • Personal Information: We collect personal details such as your name, email address, phone number, business name, and billing information when you create an account, place an order, or contact us.
  • Business Information: In addition to personal data, we collect information about your business, such as the company name, industry, and relevant business details.
  • Payment Information: When you make purchases, we collect payment details such as credit/debit card numbers, billing addresses, and transaction information.
  • Automatically Collected Data: We use cookies and similar tracking technologies to automatically collect information such as your IP address, browser type, operating system, and browsing behavior on our site.
  1. How We Use Your Information

The information we collect is used for various purposes, including:

  • Order Fulfillment: To process and ship orders, manage payments, and provide updates about your purchase.
  • Customer Support: To respond to your inquiries, requests, and concerns.
  • Personalization: To tailor our website experience to your preferences and display relevant products and services.
  • Marketing Communications: To send you promotional offers, newsletters, and product updates (you may opt out of marketing emails at any time).
  • Improvement and Analytics: To analyze trends, improve our website, and enhance the user experience.
  • Compliance with Legal Obligations: To comply with applicable laws and regulations, including fraud prevention.
  1. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
  • Legal Requirements: We may disclose information to comply with legal obligations, enforce our policies, or protect our rights and safety.
  1. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measure is completely foolproof, and we cannot guarantee absolute security.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your account information by logging into your www.htlmart.com account.
  • Deletion: You may request the deletion of your account or personal information at any time, subject to legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
  1. Cookies and Tracking Technologies

www.htlmart.com uses cookies and similar technologies to collect information and enhance your experience on our platform. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

  1. Children’s Privacy

Our platform is intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we discover that we have unintentionally collected such information, we will take immediate steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the revised policy will take effect as soon as it is posted.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

HtlMart Trade Ventures,
C/o, HiTech Lab Solutions
Email: info@htlmart.com
Phone: +91-9442519677
Address: Wework Olympia Cyberspace, No. 21/22, Alandur Road,
Thiru Vi Ka Industrial Estate, SIDCO Industrial Estate,
Guindy, Chennai-600032, Tamil Nadu