Terms of Use

Terms of Use

Terms of Use for www.htlmart.com

Effective Date: 10 October 2024

Welcome to HtlMart, a B2B e-commerce platform. By accessing or using our website (www.htlmart.com), you agree to comply with and be bound by these Terms of Use. Please read them carefully. If you do not agree to these terms, you should not use the platform.

  1. Acceptance of Terms

By using HtlMart, you agree to abide by these Terms of Use, our Privacy Policy, and all applicable laws and regulations. These terms apply to all users, including but not limited to vendors, customers, and visitors.

  1. Eligibility

HtlMart is intended for use by businesses and professionals. By using this platform, you represent that you are of legal age and have the authority to bind the business or entity you represent to these Terms of Use.

  1. User Accounts

To access certain features of the platform, you may be required to create an account. You agree to provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities under your account. HtlMart reserves the right to suspend or terminate your account if any information provided is inaccurate or misleading.

  1. Use of the Platform

HtlMart grants you a limited, non-exclusive, non-transferable right to access and use the platform for lawful business purposes, subject to these Terms of Use.

  • Prohibited Uses: You may not use the platform for illegal activities, to distribute malware, spam, or to infringe upon the intellectual property or privacy rights of others. You may not interfere with the operation of the platform or access the platform using unauthorized means.
  • Intellectual Property: All content on the platform, including logos, trademarks, product descriptions, images, and other materials, is the intellectual property of HtlMart or its licensors. You may not use, reproduce, distribute, or modify any content without prior written permission from HtlMart.
  1. Product Listings and Orders
  • Product Information: We strive to provide accurate and up-to-date product descriptions, specifications, and pricing information. However, we do not guarantee the accuracy, completeness, or availability of any product listed on the platform.
  • Order Acceptance: By placing an order on HtlMart, you agree to purchase the products in accordance with these Terms of Use. We reserve the right to accept or reject any order for any reason, including stock availability, pricing errors, or issues with your account.
  • Pricing and Payment: All prices are listed in Indian Rupee (INR), and payments are processed via our secure payment gateway. You agree to pay all charges for products and services ordered, including any applicable taxes and shipping fees.
  1. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated delivery timeframes. However, we are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances. You are responsible for providing accurate shipping information, and any additional costs incurred due to incorrect details will be charged to you.

  1. Returns and Refunds

HtlMart has a [Insert Number of Days] day return policy for most products. If you are unsatisfied with a product, you may request a return in accordance with our return policy, which is outlined on our website. Custom or special-order products may not be eligible for returns.

Refunds will be processed based on the payment method used during the purchase. Any refunds for returned products will be subject to inspection, and items must be returned in their original condition and packaging.

  1. Third-Party Links and Services

HtlMart may contain links to third-party websites or services for your convenience. We do not endorse or assume any responsibility for the content, products, or services offered by third parties. Your use of third-party websites is at your own risk and governed by their respective terms of service and privacy policies.

  1. Limitation of Liability

HtlMart is provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding the platform, its content, or any products sold through the platform. To the maximum extent permitted by law, HtlMart disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

In no event will HtlMart, its affiliates, officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the platform or purchase of products. This includes, but is not limited to, damages for lost profits, business interruption, loss of data, or any other financial loss, even if we have been advised of the possibility of such damages.

  1. Indemnification

You agree to indemnify and hold harmless HtlMart, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the platform, your violation of these Terms of Use, or your infringement of any intellectual property or other rights of any person or entity.

  1. Termination

HtlMart reserves the right to suspend or terminate your account or access to the platform at any time, with or without notice, for any reason, including but not limited to a breach of these Terms of Use. Upon termination, your right to use the platform will immediately cease.

  1. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of Tamilnadu, Govt of India. Any disputes arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts of Tamilnadu.

  1. Changes to These Terms of Use

HtlMart reserves the right to modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the platform after any changes constitutes your acceptance of the revised terms.

  1. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

HtlMart Trade Ventures,
C/o, HiTech Lab Solutions
Email: info@htlmart.com
Phone:+91-9442519677
Address: Wework Olympia Cyberspace, No. 21/22, Alandur Road,
Thiru Vi Ka Industrial Estate, SIDCO Industrial Estate,
Guindy, Chennai-600032, Tamil Nadu